Service Delivery Policy
Saraskala mainly delivers digital access, downloadable outputs, configuration, support, and implementation—not physical parcels.
Public tools delivery
Photo, PDF, image, and document utilities are delivered through the website. Users access the tool in the browser and download outputs directly.
No physical shipping
Public digital tools, presets, online exports, documents, and software access do not involve courier or physical shipment.
Enterprise delivery
Enterprise delivery may include software deployment, configuration, cloud setup, documentation, training, reports, support, or on-site coordination when agreed.
Milestones and acceptance
For custom work, timelines, acceptance, responsibilities, and delivery proof are defined by proposal, purchase order, invoice, SLA, or written project communication.
Delivery confirmation
Confirmation may be tool availability, successful download, account activation, shared document, deployed configuration, support response, or accepted project milestone.